Each item of Starbright Jewellery is made entirely by hand - I smelt the silver, roll the metal, and cut out each piece by hand. (no lasercutting involved!) ;) (all except chains, which I buy in..)
I use a small percentage of Indium in my alloy (together with silver & copper), to create a sterling silver (925) alloy that doesn't tarnish as fast. Unfortunately the chains may tarnish a little faster..
Tarnishing is accelerated by perfume, chlorine & ocean air, so I would suggest perhaps taking off before any of these, and keeping jewellery in a sealed container when not being worn.
Sterling silver jewellery will unfortunately always eventually tarnish, but is easy to clean with a polishing cloth, or to get re-polished again if necessary. I don't advise using jewellery cleaning solutions, apart from this if necessary:
Place a piece of tin foil and some bicarbonate of soda into a plastic bowl. Put your jewellery in, and pour freshly boiled water over it. Leave for a few minutes, then rinse with cold water. Repeat if necessary. I've found this to work very well - even on blackened chains! :) (Not recommended for costume jewellery)
I don't always have stock on hand, so please allow 1 week for manufacture (before sending) As each item is handmade, it does take a little longer!
For custom designs, please allow at least 2 weeks for design work, and an additional 2 weeks for manufacture..
If a repair is needed, due to a manufacturing fault, I will gladly repair the piece for you, but please note that courier costs are for the customer's account.
Unfortunately, I cannot guarantee chains, as they are bought in. If you need a replacement chain, please contact me with pleasure, and I can organise for you. A 45cm sterling silver chain would be R120.
If you're in Cape Town, you're welcome to collect from me in Vredehoek, but please note a time will need to be arranged in advance.
For South African orders, I send via Fastway Couriers, which costs R60 to your door. (Please note, a physical address is necessary, where someone will be there to sign for the parcel)
If you're in a small town, outside of City Centres, please contact me first, as there may be a surcharge for courier, or else we can look at other options (such as Postnet)
For International Orders, I offer Registered Airmail, which takes about 2-3 weeks, and can be tracked online (most countries, but unfortunately not Australia!)
If you need the item sooner, I also offer DHL delivery (for pendants only) in an international envelope, which normally takes 3-4 days.
Please contact me if you have any other questions :)